Privacy Policy.

1. Introduction

Reef Solutions — the software division of Reef Value — is committed to protecting the privacy of its website visitors and clients. This policy explains what data we collect, how we use and protect it, and your rights under the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia.

2. The Data We Collect

• Contact details you provide in forms: name, mobile number, email, organization name, and your message.
• Limited technical data when you visit the site: IP address, browser type, and referring page.
• Account and usage data when you try our systems or request a demo.
• The data your organization enters into our systems remains its property and is treated as isolated client data.

3. How We Use Your Data

• Responding to your requests and providing the service or consultation you asked for.
• Preparing demos and responding to product inquiries.
• Improving the site and service quality.

4. Legal Basis for Processing

We process your data based on your explicit consent when submitting the form, to deliver the service you requested, and to meet our regulatory obligations. You may withdraw your consent at any time by contacting us.

5. Data Sharing

We never sell your data or share it with any third party for marketing purposes. We may share it with trusted service providers or government authorities only to the extent needed to deliver the service you requested, and with your consent.

6. Data Protection

We build our systems to enterprise standards of security and data isolation: each client's data is isolated at the database level, with cloud, on-premises, or fully air-gapped hosting options according to your policy.

7. Retention Period

We keep request data for as long as needed to deliver the service and meet statutory requirements, then delete or anonymize it.

8. Your Rights

You have the right to access, correct, request deletion of, or object to the processing of your data, by writing to us at solutions@reefvalue.sa.

9. Cookies

The site uses limited local storage to save your preferences (such as language and display mode) and does not use advertising trackers.

10. Updates & Contact

We may update this policy; updates are published on this page with their date. For any privacy inquiry: solutions@reefvalue.sa · +966 55 650 0604.